Terms of Use

Terms of Use

Welcome to the Testlabs Australia PTY LTD.

Before you begin using the service you must agree to these Terms of Use.

1. Testlabs Australia Terms of Use is managed by internal staff. Testlabs Australia is hosted in a secure Melbourne collocation facility and responsible for providing infrastructure as a service.

 2. Your use of Testlabs and its cloud portals is deemed to be your acceptance of these Terms of Use. Please read them carefully.

Lawful Purposes

3. You agree to use Testlabs services only for lawful purposes, and in a manner that does not infringe the rights of Australian internet regulations. This includes conduct which is unlawful or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive content or disruption to any Testlabs Australia PTY LTD services..

4. You must not post or transmit via any Testlabs services any unlawful, defamatory, obscene, offensive or scandalous material, or any material that constitutes or encourages conduct that would contravene any law.

Disclaimer

5. Cloud Trial Accounts will be terminated after 30 days of activation. If after the trial period you do not notify support staff or accounts that you wish to continue the service your account and data will be permanently deleted.

6. Testlabs works on a best efforts basis to provide a 99.6% SLA on all services. If however in the event of a unforeseen outage Testlabs will work within SLA’s for clients who have signed up for managed services.

7. Testlabs is not responsible for any data loss unless the client has a managed service contract where additional offsite backups are configured. Testlabs will work closely with any client regardless of trial or production to recover any data loss caused by the physical infrastructure layer.

Content

 

8. We take reasonable care in linking to other websites but we have no direct control over the content presented in those websites or the availability of those websites.

9. We make no representation that the material on any linked websites does not infringe the intellectual property rights or any other rights of any person. We do not authorize the reproduction of such material.

10. We do not endorse or recommend any links to external websites, or third party content, including products and services offered by, from or through those websites or their content.

Security

12. The development and management of Testlabs service is coordinated by us. Our data centres are certified for ISO 27001, ISO 9001 however some interactions with Testlabs services provided to clients may occur on systems by authorized hardware vendors when required.  Testlabs Australia is responsible for the security of information while it is collected by, stored on or passing through Testlabs systems.

14. We strive to protect comments and information you provide on Testlabs services. We will use all reasonable endeavors to ensure that your comments and information are not compromised. However, we cannot guarantee that no Harmful Code will enter Testlabs services. You should be aware of the risks associated with using websites and cloud services.

15. We recommend that you use appropriate and up-to-date firewall and anti-virus software to protect your services.

Privacy

16. For more information about how we protect your privacy and personal information, please see our Privacy Statement.

17. In order to participate in, and contribute to, Testlabs services  you may be required to register and provide an email address.

18. We will only use and disclose your personal information to a person, body or other Agency:

  • to provide you with a service that you have requested;
  • as authorised by law, for example, if a law enforcement authority or court order lawfully directs us to disclose the information of a user.

General

19. These Terms of Use are governed by the laws of Australian and you agree to submit to the exclusive jurisdiction of the courts of the Australian Capital Territory.

20. If any of these Terms of Use are held to be invalid, unenforceable or illegal for any reason, the remaining Terms of Use will continue in full force.

21. These Terms of Use do not negate any Terms or Conditions that apply to your use of any other Testlabs page..

22. We may revise these Terms and Conditions from time to time.

23. Please contact us if you have any questions, problems or feedback regarding our site.

Definitions

Harmful Code – Any form of harmful surreptitious code or other contaminants, including viruses, bugs, trojan horses, spyware or adware.

You and Your means the user of Testlabs.com.au and Tetlabs Services..

Our, Us and We means Testlabs Australia PTY LTD represented by Testlabs services.