Managed Services

Testlabs Australia provides design, implementation, provision and maintenance of data center space, hardware maintenance, operating systems, networks, databases and application software.

We offer security, storage, messaging, disaster recovery, monitoring, application services, certified professionals ensure that your applications and infrastructure are running at peak performance.

We will customize any solution you require - we have the latest storage and networking technologies available to deploy in Australia.


 Customer-focused
At the heart of Testlab's Managed Hosting Service is the priority placed on timely notification of issues combined with professional technicians trained to address and correct the problem.
 
 Scalable
Testlabs Support is prepared to respond to the changes in your business. You control when and how to modify your environment. Increasing storage, bandwidth, or adding additional servers can be done in hours, not days.
 
 Proactive
Monitoring systems and technicians monitor your devices and operating systems 24x7 to make certain that your implementation is running smoothly.
 
 Secure
Testlabs can incorporate firewalls, monitoring, redundancy, and backups to  work together to keep your data safe from malicious activity and disasters.
 Robust
Our data centre include protection for cooling, protected power, and fire suppression systems. The data centre is  monitored by staff 24x7.
 
 Cost-effective
Enterprise Support can support you in reducing the total cost of ownership.

 

  • Cloud Computing

    Having a strong technology strategy is critical to your company, but the pace of change is often difficult to keep up with. New Signature advises many of our clients on strategic directions and high-level consulting to ensure that they marry their business goals with their IT capabilities.

  • Messaging

    It’s the bread and butter of our business: we keep your technology systems running smoothly so that you can focus on your work, rather than the technology underpinning it. Our industry best practices ensure that instead of wasting time putting out fires, we implement platforms that are self-healing, highly available and transparent to your staff.

  • Unified Communications

    Even the smallest network needs to have robust network security practices. From best-in-breed security designs to reactive intrusion detection, New Signature works to shrink the scope of vulnerabilities, the size of risks, and the necessity for clean-up through our industry best practices. Call us to help separate the hype from the reality in the security world.

  • Systems Management

    Keeping your business running, through power outages, snowstorms and floods is New Signature’s top priority. We’ve architected numerous highly available solutions to keep things running even when the worst happens. Our business continuity focus will also provide a concrete timeline for recovery steps when risks can’t be mitigated.

  • Virtualization

    New Signature uses virtualization technologies including VMware, Microsoft and Citrix to achieve substantial benefits for our clients, including increased redundancy and decrease energy consumption. Microsoft recently recognized our expertise when New Signature earned the charter Microsoft Partner Virtualization Competency.

  • Server Platform

    Finding qualified staff is hard enough, but getting good IT personnel is doubly difficult. Rely upon New Signature to provide timely additions to your staff when you need additional IT-savvy personnel. From helpdesk overflow, to supplemental expertise, or to short-term staffing New Signature has the expertise and capacity to assist you.

  • Desktop

    Workers (and managers) expect more from today’s IT solutions, whether on the road, working from home or even internationally. New Signature has the deep technical expertise to architect robust remote workforce solutions, allowing you to keep working from wherever you are.

  • Mobility and Remote Workforce

    The last two decades have seen a revolution in telephony: old proprietary systems are being abandoned for open platforms that mix great prices with increasingly advanced features. New Signature can evaluate your current network and make a recommendation that may save money and add new capabilities while increasing your reliability and ease of use.

  • Identify and Security

    Industry best practices to provide highly-available solutions that scale when demand increases, and are geographically positioned to keep working 24/7, even when your primary site experiences a failure.

  • Network and Storage

    New Signature deploys processes, best practices, cloud services, and technology to your firm for a flat or near-fixed monthly fee.  We don’t simply “manage” your information technology, we transform it to help you increase staff productivity and collaboration, achieve robust business continuity, gain enterprise-class security, and acquire agility and scalability.

  • Customer Relationship Management

    New Signature tailors Constituent Relationship Management platforms to meet our clients’ unique needs.   Services we provide include platform customization, data synchronization, website integration, email marketing, e-commerce integration, campaigns, and alerts, and custom reporting.  Among others we support Microsoft Dynamics CRM, Convio, ActionKit, Salesforce, Salsa, Blackbaud, iMIS, and CiviCRM.

  • Database

    Your organization’s data is its lifeblood and New Signature can work to keep it flowing.  We provide process-driven consulting services for database assessments, upgrades and migrations, business intelligence, and custom development projects.

 

Solutions for Enterprise Departments

  • x86-64
  • Pseries
  • Iseries
  • Ultrasparc
  • System Z

Flexible Backup Options

Vmguest Melbourne data backup and recovery service can provide simple file level backup or a multi-machine SAN based plan we have a backup solution to suit. Our snapshot backups can be run at very short intervals to offer a much fresher recovery in the event of a disaster. Tape rotation and offsite storage are also available.

EMC MirrorView Software provides synchronous and asynchronous data mirroring between two or more CLARiiON CX Arrays. MirrorView Software is configured and managed from within EMC Navisphere Management Software suite. MirrorView is also integrated with EMC SnapView copy software. MirrorView is powered by the dual processors situated on the CX storage processors, therefore MirrorView is array based, and will not impact the hosts attached.

Disaster Recovery

VmGuest offer off-site replication targets for your critical data to provide an end-to-end infrastructure solution. In addition, redundant hot standby VMware servers can be configured to enable not just data restoration, but to restore both applications and business services in the event of a disaster.

Your Own Enterprise Infrastructure
Management can be performed exclusively by the client or VmGuest can take over certain management requirements such as storage, backup, DR, server builds.

Outsource Your Infrastructure
By outsourcing certain business functionalities you can save costs and deploy on demand. This leaves you to focus on your core business not having to worry if servers are up or data is backed up. VmGuest will always ensure you are using the latest technologies and make recommendations based on best practices.

Reduces Costs
Building and maintaining a datacenter involves considerable upfront capital expense (CapEx), and ongoing expenses include rent, electricity, cooling, staff costs, and other things VmGuest takes care of for you. With the VmGuest Dedicated Private Cloud you just pay a predictable monthly operational cost (OpEx) for dedicated resources—and eliminate the hardware headache from your enterprise.

The hardware is all deployed and configured so full remote administration can be accomplished. This is through industry standard such as remote consoles and out of band access.